How to Login to Your Account

  1. Click on My Account from the main navigation menu.
  2. Enter your Username or Email Address.
  3. Enter your Password.
  4. Click the Login button below.

You will know your login was successful when you reach the dashboard screen, as seen below.

Login Success

How to Reset Your Password

  1. Click on My Account from the main navigation menu.
  2. Click on Lost Your Password.
  3. Enter the Email Address you used when you created your account.
  4. Click on Reset Password
Password Reset

If the email address you entered matches an account, you will receive a password reset email.

Please check your spam folder if you do not receive it within 2 minutes.

Please note this is for recovering a lost/forgotten password. To change a password, see Account Details.

How to Change Your Password

  1. Click on My Account from the main navigation menu.
  2. Click on the Account Details tab.
  3. Enter your Current Password
  4. Enter your New Password
  5. Confirm your New Password
  6. Click the Save Changes button at the bottom.
Account Details

Please note that you will need to know your existing password for this to work. Otherwise, use the instructions above to reset your password.

How to View Your Previous Order History

  1. Click on My Account from the main navigation menu.
  2. Click on the Orders tab.
How to View Orders

How to Manage Your Subscription

Your Cozzzy Together subscription can easily be managed using the Subscriptions tab from the My Account page.

  1. Click on My Account from the main navigation menu.
  2. Click on the Subscriptions tab.
Manage Subscription

From this page, you will be able to update your payment method, update your address, and more.

How to Update Your Subscription Payment Method

  1. Click on My Account from the main navigation menu.
  2. Click on the Subscriptions tab.
  3. Click on Change Payment.
Manage My Subscription Payment Method

How to Update Your Subscription Address

  1. Click on My Account from the main navigation menu.
  2. Click on the Subscriptions tab.
  3. Click on Change Address.
Manage My Subscription Payment Method

From here, you will be able to update both the billing and shipping addresses associated with your subscription.

How to Cancel Your Subscription

  1. Click on My Account from the main navigation menu.
  2. Click on the Subscriptions tab.
  3. Click on Cancel.
Manage My Subscription Payment Method

How to Update Your Name

  1. Click on My Account from the main navigation menu.
  2. Click on the Account Details tab.
  3. Update your name in the First Name, Last Name, and Display Name fields.
  4. Click the Save Changes button at the bottom.
Account Details

How to Update Your Billing and Shipping Addresses

  1. Click on My Account from the main navigation menu.
  2. Click on the Addresses tab.
  3. Click Edit to make changes.
Address Update

How to Add or Remove a Payment Method

  1. Click on My Account from the main navigation menu.
  2. Click on the Payment Methods tab.
  3. Add or remove your payment method here.
Update Your Payment

We process payments through Stripe and can accept Mastercard, Visa, Discover, and American Express cards.

Please note that if you have a Cozzzy Together Monthly Subscription, you must have at least one payment method on your account at all times.

Additional Assistance

We hope you found the answer to your question. If you did not find what you need or would like assistance, please contact us via email.

[email protected]